Shipping Policy

Delivery time:

Standard delivery time: 2-4 business days.

Shipping costs:

Shipping cost in Singapore is SGD 5.
Free shipping for orders over SGD 40 in Singapore.

Notes:

We strive to ship your tea out on the same day, or the next day once you placed your order. If there is any delay, our team will notify you therefore it is important to leave your contact details before you checkout.

If you have questions about the current location of your order, please check the tracking number sent to your email when you placed the order.

To make sure that your order arrives and not disappear on the way, please make sure to write the correct address when checking out. Include any additional information regarding your house or apartment that will help the local post company deliver the package. 

It is possible the package will be held up during the delivery process, this could be due to third parties logistics challenges, or traffic held up. You can email us at monteacosg@gmail.com to seek clarifications, we will assist you as much as we can.

Best regards, 

The Monteaco Singapore Team